The Truth About Outsourced Interviews
Published · Updated

Hiring is hard. It eats up time, resources, and energy that companies often don’t have to spare. That’s why many businesses are choosing to outsource interviews, leveraging Interview as a Service to streamline the process.
Why Are Companies Outsourcing Interviews?

TIME IS MONEY
Recruitment is time-sensitive. A vacant position means lost productivity. Internal teams struggle to juggle screening, technical assessments, and in-depth interviews while managing other tasks. Outsourcing interviews speeds up the hiring funnel and helps businesses fill roles faster.

Access to Better Interviewers
Not every company has hiring managers who excel at evaluating candidates. Some roles require deep technical expertise that internal HR teams may lack. By outsourcing interviews, companies tap into skilled professionals who specialize in assessing candidates in various industries.
Scalability Without Strain
Hiring needs fluctuate. A company may need to fill 50 positions one month and just five the next. Maintaining a full-time internal recruitment team to handle these shifts is inefficient. Outsourced interview services adapt to hiring demands without straining internal resources.
Reducing Bias in Hiring
Internal teams sometimes carry unconscious bias when interviewing candidates. External professionals provide objective assessments, leading to fairer hiring decisions. This is crucial for companies aiming to improve diversity in the workplace.
How Outsourced Interviews Benefit Companies
1. Faster Hiring Cycles
A study by the Society for Human Resource Management (SHRM) found that the average time to fill a position is 42 days. Companies using outsourced interviews reduce this time significantly, improving efficiency.
2. Cost Savings

Maintaining an internal recruitment team is costly. According to Glassdoor, the average company spends around $4,000 per hire. Outsourcing eliminates overhead costs associated with in-house hiring teams, saving money while ensuring high-quality evaluations.
3. Improved Candidate Experience
No candidate enjoys long delays or unstructured interviews. External interviewers follow structured methodologies, making the experience smoother for applicants. A positive hiring process improves employer branding, helping attract top talent.
4. Specialized Assessments
Certain jobs demand deep knowledge. Tech companies, for example, need interviewers who understand coding languages and algorithms. Outsourced technical interviews connect companies with seasoned experts who accurately assess candidate skills.
5. 24/7 Flexibility
Many outsourced services operate globally. This means companies can schedule interviews outside standard office hours, benefiting international hiring efforts and accommodating candidates in different time zones.
Data Speaks: The Impact of Outsourced Interviews
Cost Savings
Outsourcing HR functions, including recruitment and interviews, can lead to significant cost reductions. According to the National Association of Professional Employer Organizations (NAPEO), companies partnering with Professional Employer Organizations (PEOs) save an average of 27.2% on HR-related expenses.
Focus on Core Activities
A survey by Deloitte found that 65% of companies believe outsourcing allows them to concentrate on their primary business functions without the distraction of ancillary tasks.
Prevalence Among Small and Medium-Sized Enterprises (SMEs)
Outsourcing is not limited to large corporations; 83% of SMEs utilize outsourcing services to enhance efficiency and competitiveness. These statistics underscore the advantages of outsourcing interviews, including cost savings, the ability to focus on core business activities, and widespread adoption among businesses of all sizes.

Common Misconceptions About Outsourcing Interviews
“We Will Lose Control Over Hiring”
Outsourcing doesn’t mean relinquishing control. Companies still make final hiring decisions. External interviewers simply handle the evaluation process, ensuring better insights without extra workload.
“It’s Only for Large Companies”
Small and mid-sized businesses benefit just as much. In fact, for startup with limited HR teams, outsourcing interviews can be a game-changer, allowing them to compete with larger firms for top talent.
“It’s Expensive”
While there’s a cost to outsourcing, the savings in time and resources outweigh it. Faster hiring means reducing productivity loss, and structured interviews prevent costly bad hires.
Is Outsourcing Interviews Right for Your Business?
Ask yourself these questions:
- Is hiring slowing down company growth?
- Do internal teams lack technical expertise to assess candidates effectively?
- Are unconscious biases affecting hiring decisions?
- Does the recruitment team struggle with fluctuating hiring demands?
If the answer is yes to any of these, outsourcing interviews may be the solution.
Final Thoughts
Hiring shouldn’t be a headache. Ultimately, these platforms keep candidates engaged, provide support, and generate standardized feedback reports with embedded video recordings. In conclusion, the adoption of modern recruitment solutions like Interview-as-a-Service and specialized assessment and interviewing platforms can greatly enhance the recruitment process, making it more efficient and effective while prioritizing the candidate experience and maintaining a structured and standardized approach.
These solutions also contribute to a fairer and more transparent hiring process by eliminating biases and fraud. As organizations grapple with the evolving talent acquisition landscape, embracing modern recruitment solutions is crucial to staying competitive in attracting and hiring the best candidates.
At Quick Recruit – We Make Hiring Effortless!